Conference Calls

There are a number of benefits of working from home.

QueerJoe’s Rules

Yes, I can attend meetings in my slippers and pajamas with bed hair, I can put my phone on mute while I make a latte…but it can also be exceedingly difficult to participate in meetings via telephone conference calls.

As such, I suggest the following rules for anyone hosting a business conference call with remote participants dialing in:

Review Materials

  • Send out materials in advance of the meeting or display them in a screen share
  • Announce when changing pages or direct dial-in participants to the page or section of a document being discussed
  • Any edits or updates to a document during a working session need to be displayed in a screen share

Include Dial-In Participants

  • Make sure you consistently speak directly to the remote participants
  • Ask the remote folks for feedback first before eliciting feedback from the participants in the room
  • Ask specific remote folks questions to include them…more than you might if they were in the room
  • Specifically announce when a call is ending…it may be obvious to the folks in the room, but not always to those dialed in

In-Room Behaviors

  • In general, treat the conference phone or microphone as if it’s a real person
  • Don’t drag papers over the microphone or conference phone
  • Don’t open crinkly candies or office supplies near the microphone
  • Don’t have a keyboard typing right near the phone or microphone
  • Move close enough to a microphone or phone before speaking
  • Avoid multiple conversations…more than one is virtually impossible to hear and/or follow
  • Resist the urge to make funny comments…folks laughing (cackling loudly) in the room and encouraging others to make offhand clever comments is incredibly distracting and hard to listen to
  • Realize that following the phone conversation requires our headset is set to the highest volume to hear, but when another caller speaks, it blows out our eadrums

I have spent many a conference call being so annoyed that I just want to hang up.  Even the slightest consideration that I’m on the phone and important to the call can go a long way toward helping me participate actively.  If you’d rather I wasn’t on the call, just don’t invite me to the call to begin with.

Current Knitting

It may not seem like I’ve made much progress, but I only have another couple of inches left of length on the cotton bag I’m working on.

Crochet Cotton Bag 11-05-2015

I’m planning on lining this bag to give it some structure, adding handles and making it so that it could a book or two and possibly an i-pad.  We’ll see how well that goes.

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